The phone still rings.
Now something answers it.
Basil answers your phone, takes orders off your own menu, and works your front desk — hours, questions, bookings, messages. It says she’s an AI on every call, never quotes a price that isn’t on your menu, and hands you the calls that need a person.
Pick your talk time
Talk time, bought up front. Your own dedicated number is included, so there is one number to think about instead of a meter running every time the phone rings. Credit burns as calls come in, and does not expire.
| A typical order call, about a minute | one minute of credit |
|---|---|
| An answering service, per call | $1.50 – $3.00 |
| A part-time receptionist | $1,800+ a month |
Need a few more minutes? Once you are on a plan you can add talk time at $0.50 a minute, from 30 minutes. A busy month should not cost you another whole plan.
Billed in six-second increments, so a ten-second “are you open?” costs ten seconds and not a full minute. Your number is yours alone, not shared, and there is nothing else to pay for it. If you run out, your phone is still answered — Basil takes a message and someone calls back — we do not switch your line off. Separate from the flat 3% on orders placed through Restaurant Pro AI. Basil is in early access and not answering restaurant phones yet; nothing is billed until it is.
Claiming your restaurant is free. Talk time is the only thing you buy.
What Basil does
Answers every call, on the second ring
The calls you miss at 7pm on a Friday are the ones that cost most. Basil picks up every time — and says she's an assistant before anything else.
Takes the order off your real menu
Your items, your prices, what's out today. She reads the same menu your page shows, so a caller and a browser are never quoted different numbers.
Works your front desk
Hours, parking, how spicy the biryani is, a table for twelve on Saturday, a message for the owner. She answers what she knows and hands you the rest.
Everything lands in your dashboard
Every call transcribed, every request and message in one list. What people ask that you don't answer becomes a to-do you can fix in a minute.
How it works
- Forward your numberKeep the number on your door and your napkins. Forward it always, only after hours, or only when the line is busy — your choice, changed whenever you like.
- Tell Basil what's trueIt already has your menu, prices and hours from your page. You add the things only you know: where to park, which table is quiet, that you close early on Christmas Eve.
- Listen to the callsEvery call is transcribed on your dashboard. What people asked that you don't answer becomes a list you can fix in a minute.
About calling your guests
The most useful thing Basil does is also the easiest to get wrong, so it is the most tightly bound. A guest is asked, once, at checkout, whether they’d take a short call about how the meal went. Only a yes is ever dialled. That yes is recorded against the number before the first call, business hours only, in their timezone, never on a Sunday.
“Take me off your list” ends it permanently — not for that restaurant, for every restaurant on Restaurant Pro. We would rather lose the feedback than earn a reputation for pestering people, and a marketplace that lets one restaurant burn a diner has burned them for everyone.
One assistant, or three hundred
Basil is the same assistant for a single dining room and for a group with locations across the city — each one with its own number, its own menu, its own hours, its own voice on the line. Nothing to install, no handset to buy, no per-seat licence. Add a location and it answers that phone too.
Claim your restaurant to switch Basil on
Claiming is free and takes about two minutes. Basil is in early access — nothing is billed until she is actually answering your phone, and talk time is bought up front with the line included.
Claim your restaurant — free